People search spinning captchas, 403s, blank pages, and phone-works-laptop-fails. Classify them here instead of a “universal accelerator” stub.
Account layer#
- Reset the password or use a passkey; confirm the account is not disabled.
- Enterprise users enter through the IdP; a personal Google login will not join the company space.
- After lockouts, wait the window—do not script retries.
Browser layer#
Try a private window with blockers off. Allow cookies for chatgpt.com and the auth hosts or the OAuth pop-up dies. A wrong system clock drops sessions. Export chats before wiping site data.
Network layer#
Compare cellular and office Wi-Fi. Corporate SSL inspection without the local root stalls the handshake. Bad DNS caches need the resolver your admin specified. If the product says the region is unavailable, follow local law and the terms—do not hunt unauthorized entry points.
Do not mix this with API faults#
A web login failure is not an API 429. The API uses platform keys; the website uses session cookies. If the developer console fails, check status, then org role.
Takeaways#
- Status page → private window → account type → network path.
- Enterprise uses SSO only.
- Do not document region bypasses.